The right MFT solution closes the gap between business relationship management and technical connectivity to help you acquire customers and deliver new services faster.
Fast, easy, and secure on-boarding allows you to speed time to market for new services that grow your business. You can automate enrollment processes like subscription, registration, provisioning, testing, and operations, and segment your partners and customers into distinct communities with access to branded, tailored services.
Intuitive business process management capabilities help your line-of-business managers define interactions, quickly respond to requests, and anticipate and plan for changing business conditions.
Multi-channel consistency enables you to maintain the same levels of service over the different networks, protocols, and formats your partners and customers require.
The right vendor will offer managed services for customer and partner enrollment, provisioning of communication endpoints, and more.
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“While we’re at it” is a common approach to making unplanned improvements when remodeling a home. It’s also common during any major IT restructuring or application upgrade that presents a symbiotic opportunity for improvement, like re-architecting file transfer.
In general, internal and external file transfer customers are looking for two things: better quality and functionality, and access to new services. With the right managed file transfer solution, you can deliver both by focusing solely on consolidating file transfer connections and processes, or as part of a larger IT initiative.
- Improve business relationships by ensuring high availability and reliability with guaranteed delivery, checkpoint/restart, resubmit, and near real-time document exchange (as opposed to batch or once daily).
- Provide the end-to-end visibility your IT staff, business managers, and trading partners need to better manage and predict cash flows, improve quality of service, and reduce costs. Real-time alerts allow them to detect and correct malfunctions before they become critical.
- Transparently enforce policy-driven governance and security measures to protect data and simplify compliance with industry and government regulations, as well as with your organization’s internal security and privacy policies.
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